Complaint

Complaint number
NTB-000-250  
NTB Type
7.6. Lack of information on procedures (or changes thereof)  
Complaint
Customs documentation not stamped on export of cosmetics, creams, ointments to RSA, Angola and Botswana,is left behind and delivered late resulting in late claim or no claim of VAT.  
Status note
Namibia reported that according to Namibia customs regulations, customs cannot put a stamp on documents that have not been verified by them. It is the duty of the client to make sure that they pass an entry with customs ( declare the items with customs) in order for customs to authenticate such documents and to put the required stamps on the customs documents.  
Progress update note
On 12 March 2012, Namibia Focal Point reported that according to Namibia customs regulations, customs cannot put a stamp on documents that have not been verified by them. It is the duty of the client to make sure that they pass an entry with customs ( declare the items with customs) in order for customs to authenticate such documents and to put the required stamps on the customs documents.

Furthermore the Ministry of Finance, Customs Division is in the process of reviewing customs procedures, once this exercise is finalized the revised procedures will be posted on the customs website and it will be available to the public  
Policy or regulatory NTB
No 
Location
Namibia: Revenue Authority (Government institution)  
Reporting Country or Region
Namibia  
Country specific trade issue
No  
Date of incident
2009-09-08  
Status
Resolved  
Date of resolution
2012-05-03  
Product Description
Cosmetics


 
Total value
0  
Date reported
2009-09-08 00:00  
Modified
2012-05-03 16:14