Complaint

Complaint number
NTB-000-246  
NTB Type
7.7. Complex variety of documentation required  
Complaint
Procedures for VAT (claim back) in Namibia are too complicated  
Status note
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Namibia reported that customs only processess those refund applications accompanied by relevant documentation. The documents required are a completed NA66, a proof of export (SAD 500 that has been dully proceeded at the point of export) and the invoice that the goods have been obtained. This process was to verify that the goods are indeed obtained and exported. If any of these documents are outstanding customs has the right to refuse such payment.

The Ministry of Finance, Customs Division was in the process of reviewing customs procedures and once this exercise is finalized the revised procedures will be posted on the customs website and will be made available to the public. The meeting accepted Namibia’s submission to resolve this NTB  
Progress update note
On 12th March 2012, Namibia Focal point reported that customs can only process a refund once all the relevant documentation is accompanied by the application of refund. Thus the documents required are a completed NA66, a proof of export (SAD 500 that has been dully proceeded at the point of export) and the invoice that the goods have been obtained. This process is to verify that the goods are indeed obtained and exported. If any of these documents are outstanding customs has the right to refuse such payment.

The Ministry of Finance, Customs Division is in the process of reviewing customs procedures and once this exercise is finalized the revised procedures will be posted on the customs website and will be made available to the public.  
Policy or regulatory NTB
No 
Location
Namibia: Revenue Authority (Government institution)  
Reporting Country or Region
Namibia  
Country specific trade issue
No  
Date of incident
2009-09-08  
Status
Resolved  
Date of resolution
2012-04-26  
Product Description
All products


 
Total value
0  
Date reported
2009-09-08 00:00  
Modified
2012-04-26 16:41